SBG Borneo is a martial arts and fitness center offering memberships and classes to individuals of all ages. We operate our gym management system through our official website (sbgborneo.com).

* Legal Business Name: Hung En Sdn. Bhd. / Straight Blast Gym Borneo

* Registration No: 202001040726 (1397047-K)

* Contact Email: info@sbgborneo.com

* Address: 3rd Floor, Parcel 5.3, Block A, Lot 3338 Block 10 KCLD, The Laksamana Commercial Suites, Block A, Jalan Laksamana Cheng Ho, 93350 Kuching Sarawak

Terms & Conditions

1. Terms of Use

By using sbgborneo.com, you agree to comply with and be bound by the following terms. These may be amended at any time without notice.

Users must not submit any content that violates third-party rights or Malaysian laws.
All site content including logos, photos, and text is the property of SBG Borneo and may not be copied or reused without permission.

Product & Service Information

SBG Borneo offers classes and memberships. We make every effort to ensure information is accurate, but we do not warrant the completeness or accuracy of all content.

2. Membership Payment

Once you authorize online payment via SenangPay, you have 24 hours to cancel the transaction.
After 24 hours, the transaction is final, and cancellation is no longer applicable.
We do not store any credit card information on our servers or systems.
All prices are displayed in Malaysian Ringgit (RM).
Full payment is required to confirm membership or service enrollment.

3. Refunds & Membership Adjustments

SBG Borneo does not offer refunds once the payment is processed.
In the event of unforeseen circumstances, SBG Borneo reserves the right, at its sole discretion, to adjust the expiry date of an active membership.
Acceptable reasons for membership extension consideration include, but are not limited to:
- Medically certified injuries requiring more than two (2) weeks of recovery.
- Surgery followed by a prescribed recovery period.
Requests for extensions must be made in writing, and are reviewed on a case-by-case basis. Approval is not guaranteed.
The maximum extension period granted will depend on the nature and duration of the circumstance.

All pauses due to unforeseen circumstances must be notified in writing to management.

4. Membership Cancellation Policy

We understand life circumstances may change. Members may cancel their membership with advance notice. No Refund is given. Members can keep coming to class until the duration of the membership expire per their package.
Cancellations Notification can be submitted via email to info@sbgborneo.com

5. Refund Policy

No refunds are offered for used classes or partially used memberships

6. Ramadan Observation

Members observing Ramadan may request a membership pause during the fasting month. This requires advance written notice to the management.

7. Inactive Membership Status

Members absent for three (3) consecutive months without renewing will be marked as inactive.
Inactive members will be removed from the noticeboard group chat.
If membership is renewed before the 4th month, no registration fee is charged.

If renewal occurs after the 4th inactive month, a new registration fee will apply.

8. Rest Weeks

We observe two rest weeks annually, during which no classes will be held:
- First week of June
- Last week of December
These breaks are intended for mental and physical rejuvenation.

There will be no replacement sessions or fee deductions during these periods.

9. Holiday Schedule

SBG Borneo remains open on most public and religious holidays in Sarawak, except for the Lunar New Year.

Any additional closures will be announced in advance via official channels.

Privacy Policy & Media Consent

SBG Borneo is committed to protecting your privacy.

1. Privacy

We collect only the necessary personal information to deliver services and communicate with you.
Your data will never be sold to third parties.
We may send periodic updates about classes, promotions, or events. You can opt out anytime by clicking "unsubscribe" in our emails or contacting us.

2. Media Usage Consent

By joining SBG Borneo, members consent to the use of photos, videos, and other media taken during classes, events, or activities for promotional purposes on websites, social media, and other platforms.
If you prefer not to be featured, please notify us in writing, and we will make reasonable efforts to accommodate your request.

3. Health & Safety Disclosure

It is the responsibility of each member to disclose any medical conditions prior to participating in any classes.
SBG Borneo is not liable for injuries sustained during training sessions. Members are encouraged to train safely and be mindful of their physical limits.

4. Cookies and Analytics

We use cookies and third-party analytics tools to improve user experience. These do not identify you personally.

Disclaimers & indemnification

We are not liable for any damages resulting from use of this site or services.
You agree to indemnify and hold harmless SBG Borneo from any claims arising from your use of this site or your breach of these terms.
By signing up for a membership, you agree to the terms of the SBG Borneo Waiver & Disclaimer Form.

SBG Borneo is not responsible for injuries, loss of property, or damage sustained on the premises or during off-site events.

Code of Conduct

Members must maintain a respectful and positive attitude toward fellow members, instructors, and staff.
Any form of disruptive or inappropriate behavior may result in termination of membership without refund.

Payment Terms

Membership fees are to be paid on time.
Late payments may result in suspension of access until all dues are cleared.

Policy Changes

SBG Borneo reserves the right to update or modify these policies at any time.
Members will be notified in advance of any significant changes.

Governing Law

These terms are governed by the laws of Malaysia. Any disputes shall be resolved in the courts of Malaysia.